Frequently Asked Questions

Everything you need to know about Stay Engine and Yellowstone National Park. 120+ questions answered covering booking, safaris, accommodations, and more.

Booking & Payments

Check-in & Check-out

Food & Dining

Getting Here & Transport

Internet & Power

Policies

Rooms & Amenities

Safari & Permits

Safety & Wildlife Etiquette

Weather & Best Time

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Frequently Asked Questions

Booking & Payments

Can I book without credit card?

Can I book just for wildlife safari?

What payment methods do you accept?

Is advance payment required?

Can I get a refund if I cancel?

Do you offer group discounts?

Are there seasonal price variations?

Can I modify my booking dates?

Do you have promotional codes?

What is included in the room rate?

Do you accept foreign currency?

Is GST included in the rates?

How do I book a room at Stay Engine?

What is your cancellation policy?

How do I receive booking confirmation?

Check-in & Check-out

Can I extend my stay?

What is the checkout process?

What are check-in and check-out times?

Can I get early check-in?

What documents needed for check-in?

Can I check-in late at night?

How do I reach Stay Engine?

Do you provide pick-up service?

What if I arrive without booking?

Can someone else check-in for me?

Is luggage storage available?

Do you allow self-check-in?

Food & Dining

Are meals included?

Do you grow your own food?

What about breakfast for early safari?

Are there restaurants nearby?

Can I try local Assamese food?

Is food safe and hygienic?

Do you serve alcohol?

Can I get packed meals?

Is room service available?

What are meal timings?

Do you cater to dietary restrictions?

What cuisine do you serve?

Getting Here & Transport

Is helicopter accessible?

Can I take bus from Guwahati?

How far from Guwahati?

What about parking?

How to reach from Bhutan?

Do you rent vehicles?

Are roads safe to drive?

Is public transport available?

Can I drive myself?

Do you provide transport?

Nearest railway station?

Nearest airport?

Internet & Power

Do you have power backup?

Is WiFi reliable?

Is there mobile network?

Can I work remotely?

What about charging points?

Can I use high-power devices?

Is there TV/streaming?

Can I use laptops?

Policies

Is photography allowed everywhere?

What items are prohibited?

What is your child policy?

Can I play loud music?

Is smoking allowed?

What is your alcohol policy?

Are pets allowed?

What about unmarried couples?

Can I bring my own food?

What are quiet hours?

Do you have a dress code?

Can I visit alone as a woman?

Rooms & Amenities

Do you provide hot water?