Resort Policy

Cancellation Policy

Please review our resort policies carefully to ensure a seamless, comfortable, and enjoyable stay experience.

Last Updated

19 June 2026

Cancellation Policy

Standard Cancellation Terms

  • 7+ days before check-in: Free cancellation with full refund

  • 3-7 days before check-in: 50% refund of total booking amount

  • Less than 3 days: No refund

    • Important Notes

  • Cancellation policy may vary based on rate plan selected

  • Peak season and special dates may have different policies

  • Refunds processed within 7-10 business days

  • Safari permits are non-refundable if cancelled within 48 hours

    • Contact us at 093954 48423 for cancellation requests.

    Quick Cancellation Reference

    Refund eligibility based on cancellation timeline.

    7+ Days
    100% Refund
    3-7 Days
    50% Refund
    0-2 Days
    No Refund
    24/7 Guest Assistance

    Need Any Help?

    Our hospitality team is available around the clock to assist you with reservations, policy clarifications, and stay support.

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